We're currently experiencing overwhelming requests to the SQUARE ENIX MEMBERS web site and Square Enix Account Management System. If you are experiencing difficulties, please visit the sites at another time. We're trying to resolve the issue as soon as possible.
For the FINAL FANTASY XIII product registration issues, please review the FAQ on our Support Site:
http://support.na.square-enix.com/faqtop.php?id=491&la=1
We apologize for any inconvenience.