As a result of our continuing investigation into the unauthorized intrusion reported yesterday, Square Enix has now determined that user login credentials were not accessed. Moreover, we have not found evidence that the individual was able to access any personal information at all.
We will be sending an email to all SQUARE ENIX MEMBERS advising that an incident took place. This email will not be requesting any action from you.
We have reported this incident to the Japanese Government.
Because we have decided to conduct a broader internal investigation, it will take a few more days before we make the SQUARE ENIX MEMBERS service available once again. We deeply regret the inconvenience this may have caused our customers and fans, and appreciate your patience.